![]() It might be any invoices, vendor certificates, certificates of selling, and others. Be prepared to provide any requested information promptly. Sometimes, eBay may request additional information from you to verify your identity or resolve a dispute. In this case, clear the dues and send the screenshot to support restoring your account. Work with eBay to resolve any outstanding issues as quickly as possible. If your account was suspended for a specific reason, such as a policy violation or unpaid fees, you must address these issues before your account can be reinstated. You can explain your situation and ask them to guide you on restoring your account. You can do this by clicking the “Help & Contact” link at the bottom of any eBay page. This is a basic step: contacting customer service to know why your account is suspended. If your account is suspended based on any reason mentioned above, here is a solution to these account suspensions: Immediately Contact eBay ![]() If eBay suspects that your account has been compromised or is being used for fraudulent activity, your account may be suspended. Suspicious account activityĮBay monitors account activity for signs of fraud or abuse. This is completely unacceptable for eBay to satisfy its customers. Having a high rate of buyer complaints or disputesĮBay may suspend your account if buyers frequently complain about your items or initiate disputes. As stated above, eBay never compromises its quality. If you receive excessive negative feedback, eBay may suspend your account. Receiving excessive negative feedbackĮBay has a transplant feedback mechanism it uses customers’ feedback to learn about their shopping experience and improve quality. If you fail to pay these fees, your account may be suspended. Not paying eBay feesĮBay charges fees for listing and selling items on the platform. If you sell anything from that list, you violate these policies your account may be suspended. There is a list of things you are prohibited from selling on eBay, such as weapons, drugs, and stolen goods. eBay never compromises on quality, so your account may be suspended if it finds you selling counterfeit items. The most common reasons for eBay account suspension include the following: Selling counterfeit itemsĮBay has strict policies against selling counterfeit items, such as fake designer clothing or knockoff electronics. There are many reasons for eBay account suspension, ranging from policy violations to suspicious account activity. Is your eBay account suspended? This guide will discuss why eBay might suspend your account and how to recover it. However, you sometimes need help connecting to this virtual world due to the suspension of your eBay account. Tips to prevent future eBay account suspensionĮBay is a well-known online marketplace for thousands of buyers and sellers around the globe.Having a high rate of buyer complaints or disputes.
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